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. Coordinate daily Front of the House and Back of the House restaurant operations
. Delivering superior food and beverage service and maximizing customer satisfaction
. Responding efficiently and accurately to restaurant customer complaints
. Regularly review product quality and research new vendors
. Organize and supervise shifts
. Appraise staff performance and provide feedback to improve productivity
. Estimate future needs for goods, kitchen utensils and cleaning products
. Ensure compliance with sanitation and safety regulations
. Manage restaurant's good image and suggest ways to improve it
. Control operational costs and identify measures to cut waste
. Create detailed reports on weekly, monthly and annual revenues and expenses
. Promote the brand in the local community through word-of-mouth and restaurant events
. Recommend ways to reach a broader audience (e.g. discounts and social media ads)
. Train new and current employees on proper customer service practices
.. Implement policies and protocols that will maintain future restaurant operations
Job ID: 143908575