Relationship Executive

Key Responsibilities:

• Resolve customer inquiries and issues promptly.
• Conduct surveys to gather and analyze customer feedback.
• Coordinate with internal teams to enhance service delivery.
• Accurately maintain and update customer databases.
• Develop strategies to improve overall satisfaction ratings.

Requirements:

• Proven experience in a customer-facing role.
• Excellent communication and problem-solving skills.
• Strong interpersonal and relationship-building abilities.
• Proficiency with CRM software and MS Office.
• Ability to work well in a team-oriented environment.