About the Role
We are looking for a detail-oriented and proactive HR Operations Specialist to support employee onboarding and background verification processes. This role works closely with HR, hiring managers, and cross-functional teams to ensure a smooth, compliant, and positive onboarding experience for new hires.
Key Responsibilities
Onboarding Support
- Collaborate with HR and management to implement structured onboarding plans.
- Assist new hires with onboarding-related administrative tasks.
- Coordinate with internal departments to ensure a seamless onboarding experience.
- Monitor new hires progress during the onboarding period and proactively address issues or concerns.
Background Verification
- Conduct background checks, including verification of educational qualifications, employment history, criminal records, and references.
- Maintain accurate and confidential records of background checks.
- Investigate discrepancies and communicate findings to relevant stakeholders in a timely manner.
- Strictly adhere to company policies, procedures, and confidentiality requirements.
Stakeholder Communication
- Be proactive and responsive when interacting with candidates, hiring managers, and internal stakeholders.
- Demonstrate professional, clear, and thoughtful communication throughout the onboarding and background check process.
Process & Administration
- Track assigned candidates, progress, and pending items with strong organizational discipline.
- Identify opportunities to improve onboarding and background verification processes.
- Manage multiple tasks efficiently while meeting deadlines.
Required Skills & Qualifications
- Bachelor's degree in Business Administration or an industry-related field.
- Experience with HR systems and processes, particularly onboarding and background verification.
- Familiarity with ticketing systems and/or applicant tracking systems (ATS).
- Knowledge of CRM tools/applications and basic process training.
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- High attention to detail and strong organizational skills.
- Ability to multi-task, prioritize, and track assigned work effectively.
- Comfortable collaborating with local teams and global stakeholders.
- Proficiency with Microsoft Outlook, Excel, and other MS Office applications.
- Agile mindset with the ability to learn new processes and adapt quickly.
EA Number: 11C4879
