Responsibilities:
- Identify, screen, and recruit domestic helpers from trusted local and international suppliers.
- Build and maintain strong partnerships with reliable domestic helper agencies and suppliers in key countries (e.g., Indonesia, Philippines, Myanmar).
- Evaluate and verify the quality and credibility of domestic helper suppliers to ensure a steady pipeline of qualified candidates
- Understand and address clients specific requirements for domestic helpers, such as childcare, eldercare, cooking, and general housekeeping.
- Recommend suitable candidates to clients based on their needs and preferences.
- Act as a professional point of contact for clients, addressing concerns and providing solutions in a timely manner
- Ensure that all recruitment processes comply with Singapore's Ministry of Manpower (MOM) regulations.
- Oversee and assist with the processing of work permits, contracts, and other necessary documentation.
- Conduct background checks to ensure candidates meet legal and professional requirements.
- Collaborate with suppliers to ensure domestic helpers are trained in relevant skills before deployment.
- Provide orientation for domestic helpers to understand their job responsibilities and cultural expectations in Singapore.
- Advise employers on their responsibilities and best practices when working with domestic helpers
- Continuously expand and strengthen the network of domestic helper suppliers to ensure access to top-quality candidates.
- Negotiate agreements and maintain long-term partnerships with key suppliers.
- Monitor supplier performance to ensure consistent delivery of well-trained and reliable candidates
- Provide ongoing support to both employers and helpers post-placement to ensure smooth integration.
- Resolve disputes or concerns between employers and helpers in a professional and empathetic manner.
- Conduct regular check-ins with employers and helpers to monitor satisfaction and performance.
- Promote the agency's services through various marketing strategies, including social media, online platforms, and networking events.
- Identify opportunities to grow the business by targeting new markets and clients.
- Stay updated on industry trends and competitor offerings to maintain a competitive edge.
Requirements:
- Proven experience in the domestic helper recruitment industry, preferably in Singapore.
- Strong existing network of domestic helper suppliers in source countries like Indonesia, the Philippines, or Myanmar.
- Exceptional interpersonal and communication skills to manage relationships with suppliers, clients, and candidates.
- Strong negotiation skills for supplier agreements and client discussions.
- Organizational and multitasking abilities to manage multiple recruitment processes simultaneously
- In-depth understanding of Singapore's labour laws and MOM requirements for domestic helper recruitment.
- Knowledge of cultural sensitivities and expectations for domestic helpers in Singapore households.
- Multilingual abilities (e.g., English, Mandarin, Malay, or Tagalog) are an advantage.
All applications will be treated confidentially.
By submitting your rsum to us, you will be deemed to have consented to us disclosing your personal information to prospective employers for their consideration.
EA Licence No.: 24C2507
