Receptionist

About the role

JHL is seeking a skilled and customer-oriented Receptionist to join our team in our Pasir Ris Central East Region office. In this full-time position, you will be responsible for providing exceptional front-desk support and administrative assistance to ensure the smooth operation of our healthcare facility.

What you'll be doing

1. Greeting and welcoming patients and visitors in a friendly and professional manner

2. Answering and directing incoming phone calls to the appropriate departments or personnel

3. Scheduling and managing patient appointments, including confirming appointments and communicating any changes

4. Maintaining and organising medical records and patient files, both physical and electronic

5. Assisting with various administrative tasks, such as data entry, filing, and photocopying

6. Providing general customer service support to patients and addressing their queries or concerns

7. Ensuring the reception area is well-organised and presentable at all times

What we're looking for

1. Strong communication and interpersonal skills, with the ability to interact with patients and colleagues in a friendly and professional manner

2. Excellent organisational and multitasking abilities, with a keen attention to detail

3. Experience in a healthcare or customer service environment is preferred

4. Proficient in using computer applications, such as Microsoft Office suite

5. A positive, team-oriented attitude and the ability to work collaboratively

What we offer

At JHL, we are committed to providing our employees with a supportive and rewarding work environment. Some of the benefits you can expect include:

1. Competitive salary and performance-based bonuses

2. Opportunities for career development and growth

3. Work-life balance initiatives, such as flexible scheduling and paid time off

4. A collaborative and inclusive company culture