KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
KLA has manufacturing sites across the globe, including Belgium, China, Germany, Israel, Singapore and Milpitas (CA). The Global Operations (GOPS) team, comprised of Manufacturing, Supply Chain Management, Manufacturing Engineering, Installation, and Quality, is responsible for manufacturing our leading-edge technology. We partner with our world-wide supply base and our design engineering teams to bring new products to market. The GOPS team is continuously working to build our products Better, Faster, Cheaper.
Job Description/Preferred Qualifications
- Act as problem solving champion to lead the investigation and resolution of quality issues by implementing effective corrective actions to prevent recurrence.
- drive global team to identify true root cause and implement permanent corrective actions for assigned issues
- Handle internal engagement and alignment on customer issues for quality performance concerns
- Review root cause corrective action closures for validity, identify and drive global lessons learned across all product divisions
- Collaborate with cross-functional teams to drive continuous improvement initiatives aimed at enhancing product quality and manufacturing processes
- Provide training and support to team members on quality-related topics and corrective action procedures
- Manage interactions with key suppliers related to part non-conformance notification and resolution
- Prepare supplier quality performance data for input into QBR scorecard for key suppliers and attend Supplier QBR meeting
- Manage process for identifying, prioritizing and resolving high impact quality issues and driving regular cadence of communication with cross functional team - ensure improvement opportunities are implemented timely
- Drive team to deliver consistent execution of nonconformance process to identify clear improvement signals, including regular mtg for disposition
Minimum Qualifications
Doctorate (Academic) Degree and related work experience of 3 years Master's Level Degree and related work experience of 6 years Bachelor's Level Degree and related work experience of 8 years
- Strong interpersonal and self-management skills
- Proven background in driving corrective actions (Problem Solving Methods)
- Proficiency with Microsoft Office suite and creating customer facing reports
- Data Analytics experience a plus
- Ability to work in a multicultural team, and with groups located in other regions like: Israel, Singapore, Wales and Germany
- Ability to communicate complex subjects in simple terms
- Travel domestic and international travel possible
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