The Project Manager, Enterprise Program Management Office (EPMO) is an individual contributor role, responsible for executing multiple, simultaneous projects.
With demonstrated project management skills and proven experience in project management methodologies, this position delivers efficient and consistent project execution across the organization.
This position interacts with both internal customers and external vendors, representing the Enterprise Program Management Office to key stakeholders within the business.
The Project Manager demonstrates project management best practices and industry standard tools across the business.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Leads cross-functional projects that align with business goals and expected business outcomes.
- Clearly articulates project goals, deliverables, timelines, etc. to all levels of the organization as well as external resources using standard tools and a repeatable process.
- Responsible for proper project scoping, committals and delivery time frames.
- Maintains a repeatable methodology for managing all aspects of projects including project definition, scheduling, meeting management, milestone tracking, scope management, budget management, risk management, change management, communications, and status reporting, with the goal of delivering every project on time, within budget and within scope.
- Executes project steps in alignment with business objectives, follows established processes, and creates and stores project artifacts.
- Manages and drives follow-ups through to completion.
- Reports project progress through the Enterprise Program Management Office and proactively escalates issues and risks that require sponsor attention.
- Successfully completes and closes out all assigned projects.
- Fosters strong working relationships across business areas and / or geographies, interfacing with internal departments, external consultants, and vendors, as necessary.
KNOWLEDGE, SKILLS & ABILITIES
- Experience in project management methodologies, processes, and industry standard tools.
- Effective stakeholder management, time management, and organizational skills.
- Effective verbal and written communication skills and organizational skills.
- Professional demeanor and positive attitude.
- Able to be highly confidential.
- Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, PowerPoint, Project and Outlook.
- Ability to work in a global, distributed environment and relate well at all levels of the organization, building rapport and maintaining collaborative relationships.
- Willingness to adapt delivery approach to effectively support the team and stakeholders.
- Ability to influence without formal authority and negotiate in a matrix organization.
- Demonstrated analytical skills with the ability to work through detailed issues when required.
EDUCATION & EXPERIENCE
- Bachelor's Degree or equivalent in project management, business, information technology or a related field.
- Relevant Project Management Professional (PMP) certification required and must be maintained.
- Experience with an IT service provider, data center or SaaS provider preferred.
