Role: Project Manager
Job Level: > 10 years of relevant experience (L4)
Duration: 12 Months
Key Responsibilities:
Card Compliance & Regulatory Management
- Lead delivery of card compliance initiatives driven by card schemes (Visa, Mastercard, AMEX, JCB, CUP), regulators, and internal risk mandates.
- Ensure timely assessment, planning, and execution of scheme bulletins, regulatory mandates, and compliance remediation items.
- Ensure compliance with relevant regulatory and industry standards (e.g. MAS, PCI DSS, scheme rules).
Stakeholder & Communication Management
- Lead end‑to‑end engagement across business, technology, and vendor partners, covering planning, governance, communications, budgeting, resource alignment, and change management.
- Manage stakeholder expectations through structured governance forums and transparent communication.
- Deliver clear, concise, and effective executive‑level updates on project milestones, risks, dependencies, and delivery progress.
- Provide comprehensive status reporting across GTO and business leadership, ensuring alignment of deliverables and timelines.
Process, Analysis & Delivery Execution
- Act as primary project point‑of‑contact for risk, compliance, and audit engagements, including internal audit, technology risk, and external reviews.
- Ensure all compliance deliverables are well‑documented, traceable, and audit‑ready.
- Drive end‑to‑end delivery of complex, multi‑business‑line initiatives in alignment with strategic objectives and SDLC and stage‑gate standards.
- Own the full project lifecycle (Waterfall, Agile, Hybrid), including planning, governance, execution, and tracking against time, scope, and budget.
- Prepare detailed project plan for all phases of the project.
- Coordinate across business, operations, and technology teams to manage dependencies, risks, issues, and scope changes effectively.
- Maintain high‑quality delivery through disciplined tracking of progress and upkeep of RAID (Risks, Assumptions, Issues, Dependencies) artifacts.
- Govern change and release activities through appropriate forums (Monthly review with business stakeholder, PSC), ensuring compliance, risk sign‑offs, and operational readiness prior to production deployment.
- Understand interdependencies between technology, operations and business needs.
- Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
Skills :
Domain Expertise
- 10+ years of experience in credit cards, scheme bulletin and compliance mandate.
- Experience in leading and executing large Credit Cards project covering acquiring and issuing.
Technical & Functional Skills
- Ability to translate high‑level business needs into detailed functional and non‑functional requirements.
- Strong understanding of credit card systems, authorization and their integration across enterprise processing systems.
Proven experience leading and delivering large‑scale Credit Card Bulletin implementation programs.