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. Strong technical knowledge of Dell PowerEdge systems, including PowerEdge servers, OMES Plug-In,SupportAssist Enterprise, and Secure Connect Gateway Remote Connectivitysystems
. Experience with iDRAC, OpenServer Manager 2.0 (OSM), and PDTK
. Ability to perform troubleshooting diagnostics and resolve complex technical issues
. Strong understanding of cloud-based solutions, including CloudIQ capabilities for PowerEdge servers
. Excellent communication and collaboration skills to work with internal teams and stakeholders
. Ability to work in a fast-paced environment and prioritize tasks effectively
. Strong problem-solving skills and attention to detail
. Experience with Secure Component verification and OME
Job ID: 147084467