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Job Summary
As the Program Director for our regional Oracle PMS Cloud migration, you will lead one of the most strategic digital transformation initiatives within our organization. You will oversee the multiyear, multisite transition of core hospitality systems to Oracle Cloud, driving operational efficiency, regulatory compliance, and enhanced guest experiences across our flagship properties in Macau and Singapore.
Reporting to the VP of IT Business Delivery, Asia, you will manage all aspects of program delivery, including scope, timeline, budget, quality, risks, stakeholders, and business outcomes. You will collaborate closely with crossfunctional teams, technology leaders, and external partners to ensure smooth execution in a fastpaced, highly regulated 24/7 hospitality and gaming environment. This role requires a visionary leader with extensive experience in largescale Oracle Cloud migrations and a strong track record of delivering complex enterprise transformation programs.
This position is a 24month projectbased contract, dedicated to leading one of our most strategic Oracle Cloud transformation programs, with the ability to travel regularly between Macau and Singapore.
Job Responsibilities
- Own the full program lifecycle: planning, execution, hypercare, and benefits realization for the Oracle Cloud migration across Macau and Singapore properties.
- Lead a cross-functional team of internal PMs, BAs, technical architects, vendors, and business stakeholders while coordinating with global Oracle delivery partners and third-party system integrators.
- Define and drive the program governance framework, including RAID management, phase-gate reviews, steering committee reporting, and executive escalation.
- Develop and maintain a detailed integrated program plan covering data migration, configuration, integration (PMS, POS, CRM, gaming systems), testing, training, change management, and cutover strategy.
- Ensure zero material disruption to gaming operations, guest services, and revenue during migration waves and cutover.
- Manage program budget, resource allocation, and vendor contracts to deliver on time.
- Drive rigorous risk, compliance, and security management (gaming regulatory requirements, data privacy, AML, SOX-equivalent controls).
- Partner closely with business unit leaders (Finance, HR, Operations, Revenue Management, IT Ops) to validate requirements, secure sign-off, and realize targeted benefits (e.g., process automation, cost savings, real-time reporting).
- Establish and track program KPIs, including milestone achievement, adoption rates, system performance, and ROI.
- Act as the single point of accountability for program status to the Regional VP, business and IT Executive Steering Committee.
Job Requirements
Education & Certification
- Bachelor's Degree in IT, Engineering, Business Admin or related field
- PMP, PgMP, or PRINCE2 certification required
- Oracle Cloud certifications (e.g., Oracle Cloud ERP Certified Implementation Specialist or equivalent) strongly preferred.
Experience
- Minimum 10 years of relevant experience leading largescale enterprise technology programs, with a strong focus on cloud transformation or Oracle Cloudbased initiatives.
- At least 5 years of managerial or senior leadership experience, overseeing crossfunctional teams, external partners, and complex multisite program environments.
- Strong background in hospitality or integrated resort operations is highly desirable.
- Proven success delivering at least one full-cycle Oracle Cloud program of similar scale ($10M+ budget, multi-site, multi-module) in a regulated industry (gaming, hospitality, financial services, or retail preferred).
- Deep expertise in Oracle Cloud migration methodologies (e.g., Oracle Unified Method, Agile/hybrid delivery).
- Proven ability to manage complex integrations, data migration (ETL strategy, cleansing, golden record), testing (UAT, performance, cutover rehearsal), and change management in 24/7 environments.
Other Prerequisites
- Exceptional leadership and stakeholder management skills able to influence at C-level across cultures and time zones.
- Strong commercial acumen comfortable negotiating with Oracle and SI partners, managing budgets, and driving measurable business value.
- Outstanding communication and presentation skills (English fluency mandatory; Mandarin or Cantonese a strong plus).
- Ability to travel regularly between Macau and Singapore (approximately 4050% initially).
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
