Role Description
A Program Coordinator supports the planning, execution, and administration of programs made up of multiple related projects or initiatives. This role ensures smooth coordination between teams, timelines, resources, and stakeholders so that program objectives are delivered efficiently.
It is commonly found in corporate programs, NGOs, government initiatives, education, healthcare, IT transformation, and large enterprise operations.
Key Responsibilities
- Coordinating day-to-day activities across multiple projects within a program
- Supporting program managers in planning, scheduling, and tracking deliverables
- Maintaining program documentation, reports, and status updates
- Organizing meetings, workshops, and stakeholder sessions
- Tracking milestones, dependencies, risks, and action items
- Supporting budget tracking and procurement coordination (where applicable)
- Ensuring alignment between different teams and departments
- Preparing dashboards, progress reports, and presentation materials
- Following up with stakeholders to ensure deadlines are met
- Assisting in change management and communication activities
Qualifications (Must-have)
- Diploma or Bachelor's degree in Business, Management, Communications, Project Management, or related field
- 1–5+ years of experience in coordination, project support, administration, or operations roles
- Strong organizational and multitasking skills
- Good communication and stakeholder coordination abilities
- Strong attention to detail and follow-through discipline
- Proficiency in Microsoft Office (Excel, PowerPoint, Word)
- Ability to work in fast-paced, deadline-driven environments
Preferred Qualifications
- Experience with project/program tools such as Microsoft Project, Jira, Asana, or Trello
- Exposure to program management methodologies (Agile, Waterfall, or hybrid models)
- Familiarity with reporting or BI tools such as Microsoft Power BI or Tableau
- Experience in industries such as IT, education, healthcare, government, or corporate services
- Basic understanding of budgeting, scheduling, or resource planning
- Experience supporting large-scale programs or transformation initiatives
- Certification in project management (CAPM, PMP foundation level, or equivalent) is a plus
- Experience working in multinational or cross-functional teams
