Production Support , Banking (1-year renewable contract)

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to [Confidential Information]

(preferred, as I may overlooksome CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD
Key Responsibilities:

• Perform root cause analysis on application defects and provide solution for remediation.
• Prioritize defects and plan for production release based on defect criticality
• Perform code development, support end-to-end testing in SIT, UAT and deployment to Production environments during green-zone.
• Proactively looking at areas of improvement to improve system resiliency and performance to scale to volumes
• Maintain production stability by ensuring deployments have completed the necessary risk and impact assessments.
• Communicate in a clear, concise, and timely manner to stakeholders with respect to application related issues or queries.
• Assist production level 2 support with incident investigations, root cause analysis and feasibility of recovery approach as and when required. This includes after office hours or weekend support on a need basis.
• Comply to established SDM guidelines, processes, and IT policies.
• Share production defect support learning outcomes with internal teams to improve quality and minimize future defects of application delivery
• Ensure application documentation is properly updated for each production release

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Technically sound in AS400 platform & RPG/LE, CL/LE, COBOL400, SQL and Query400
• Experienced with ALDON and IBM RDi change management tools
• Experienced with BMC Control-M, Splunk and BMC Helix