Search by job, company or skills

Production Support / Application Support

2-5 Years
SGD 3,500 - 4,300 per month
Quick Apply
  • Posted 12 days ago
  • Over 100 applicants have applied

Job Description

  • Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
  • Collaborate with cross-functional teams to identify and resolve production issues.
  • Perform root cause analysis and provide solutions to prevent future issues.
  • Create and maintain documentation related to production issues and resolutions via JIRA.
  • Implement and maintain processes and procedures to improve production support.
  • Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.

Preferred Qualifications:

  • Bachelor's degree in Computer Science or related field.
  • 2–4 years of experience in Production Support or related role.
  • Strong technical skills in Java, SQL, UNIX, and scripting languages.
  • Ability to troubleshoot and resolve complex production issues efficiently.

About Company

Helius Technologies is a global consulting and IT services company headquartered in Singapore. Our focus is on delivering consulting and staffing solutions spanning augmentation to managed services.

Established in 2006, Helius has partnered and supported leading companies across diverse industries including Banking and Financial Services, Manufacturing, Logistics and Healthcare.

Our objective is to be a solutions partner for our customers by focusing on their needs, leveraging our strong resource team, being flexible in our approach, and using proven processes. Over the years we have established our clientele and a significant pool of resources and facilities. We continue to grow rapidly as a company with strong management, technical and financial resources and unwavering commitment to serve our clients.

Job ID: 104761411

Similar Jobs

Singapore

Skills:

VMwareCardsWindows ServerAs 400shell scriptingChange ManagementSqlUNIXAixGeneosLinuxAnsibleRhelCore BankingSplunkMainframebatch reconciliationPaymentsBanking SupportControl-MCash Managementlogin and authenticationDisaster RecoveryTransactions

Singapore

Skills:

UnixProblem ManagementSqlUnderstanding of Fixed Income products

Singapore

Skills:

JavaUnixLinuxElasticsearchPrometheusJ2EEConnect DirectGrafanaSqlJob Schedulingmessaging queues

Singapore

Skills:

RESTUnixPl SqlMonitoring ToolsWeb ServicesSoapJavaWindowsJ2EELinuxOracleDB2MQ Message Brokermessaging technologiesbatch job schedulingmiddleware toolsscripting skills

Singapore

Skills:

UnixChange ManagementMicrosoft Sql ServerShell ScriptingAutosysSqlAvaloqLinuxApplication SupportIncident ManagementProblem ManagementOracleAWSFinancial ServicesTroubleshootingOracle 19cWealth Managementbanking systemsProduction Support

Beware of Scammers

We don’t charge money for job offers