Product Safety Engineer

Key Responsibilities

Safety Incident Management

. Act as the main point of contact for critical vehicle safety incidents

. Assess and triage cases, and activate appropriate response protocols

. Implement immediate containment measures to mitigate risks

Technical Analysis &Investigation

. Lead root cause analysis (RCA) for recurring or critical issues

. Work closely with Engineering, Quality, and suppliers to diagnose faults

. Document findings and ensure clear communication across stakeholders

Process & Quality Management

. Develop and improve aftersales SOPs and safety processes

. Support business continuity planning for safety-related events

. Monitor repair quality and provide insights to improve service standards

Data Analysis & Reporting

. Track key KPIs (e.g. First Time Fix Rate, Repair Time, Repeat Repairs)

. Identify trends using warranty and vehicle data

. Prepare reports and insights for management

Requirements

. Degree in Engineering or related field

. Experience in automotive, engineering, or product safety/quality roles

. Strong analytical and problem-solving skills

. Good communication and stakeholder management abilities