Product Operation Assistant

Company Description

Our organization is a forward-thinking company focused on delivering innovative products and operational excellence to meet diverse market demands. We emphasize collaboration, efficiency, and continuous improvement, fostering a culture where employees can grow professionally while contributing to the success of products and services. Our teams are empowered to streamline processes, ensure product quality, and support cross-functional initiatives that drive business value. Integrity, accuracy, and a proactive approach are core values that guide all operations within the company.

Role Description

The Product Operation Assistant supports the product management and operations teams in ensuring the smooth execution of product-related activities. This role involves coordinating day-to-day product operations, monitoring performance metrics, managing data and documentation, and assisting in the implementation of product strategies.

Key responsibilities include tracking product lifecycle activities, maintaining operational dashboards, supporting internal communication between teams, and preparing reports for management review. The Product Operation Assistant collaborates with product managers, marketing, sales, and technical teams to ensure accurate and timely execution of tasks. The role also includes assisting with process optimization, identifying operational inefficiencies, and supporting continuous improvement initiatives.

The position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. The Product Operation Assistant acts as a reliable point of support for the product team, contributing to operational efficiency and helping achieve product and business objectives.

Qualifications

• Bachelors degree in Business Administration, Management, Operations, or a related field.
• 18 years of experience in product operations, project coordination, or administrative support roles.
• Strong organizational and time-management skills, with the ability to handle multiple priorities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and familiarity with product management or data tracking tools.
• Excellent attention to detail and accuracy in reporting and documentation.
• Strong communication and interpersonal skills to collaborate with cross-functional teams.
• Ability to follow procedures, maintain consistency, and support operational standards.
• Proactive, adaptable, and willing to learn and contribute to process improvements.
• Professionalism, reliability, and commitment to delivering high-quality operational support.
• Analytical mindset to track metrics, identify trends, and provide actionable insights.