Product Manager

Product Manager – Kayaaku

Why This Role Matters:

At Finexus, we build the technology that keeps banking and payments in Malaysia running every day, and now we are strategically expanding into retail and consumer-facing products, where clear roadmaps, data-driven strategy, and strong execution are critical. The Product Manager is central to this growth: decisions made in this role will shape what we build, why we build it, and how it delivers value to users and the business.

About the Role

You will lead the full product lifecycle: understanding the market, sizing opportunities, shaping roadmaps, driving execution, coordinating launches, and evaluating product performance. This includes helping drive product strategy for both Finexus B2B and B2C product lines, ensuring cohesive direction and alignment across multiple customer segments. This requires close collaboration with Engineering, UX, Business teams, and external stakeholders to ensure every product decision is user-centred, compliant, and strategically aligned with Finexus vision. While this role is individual contributor in nature, it carries strong influence, shaping product excellence and strengthening the product mindset across the organisation.

Mission / Expected Outcomes:

• Deliver products that meet user needs, business objectives, and regulatory requirements.
• Drive product strategy for both B2B and B2C product offerings across Kayaaku and related product lines.
• Define and maintain clear product strategy and roadmaps for Kayaaku and related product lines.
• Make data-driven decisions to prioritise initiatives and validate hypotheses.
• Improve cross-functional alignment and collaboration across Product, Engineering, UX, Marketing, and Business teams.
• Ensure successful, coordinated launches for new features and enhancements.
• Strengthen product practices and mentor team members in product thinking and execution.

Key Responsibilities:

• Lead the end-to-end product lifecycle: research, strategy, prioritisation, execution, launch, and iteration.
• Conduct market and customer research to identify problems, opportunities, and competitive gaps.
• Analyse quantitative and qualitative data to drive product decisions and uncover user or business pain points.
• Define product requirements and translate business needs into actionable specifications.
• Maintain the product roadmap, prioritising based on data, impact, and strategic alignment.
• Form hypotheses and design experiments to validate product assumptions.
• Partner with Engineering, UX, Marketing, and Sales to ensure timely and high-quality delivery.
• Communicate product decisions and trade-offs clearly to leadership and stakeholders.
• Track product performance using KPIs and analytics dashboards, iterating based on insights.
• Ensure alignment with regulatory, operational, and technical constraints within the financial ecosystem.

Technical Scope:

• Modern software development, product design, and system architecture knowledge.
• Familiarity with card schemes (VISA, Mastercard), fraud detection, 3D Secure, payment gateways, and compliance (PCI-DSS, KYC/AML).
• Proficiency in product tools: Jira, Confluence, Miro, Figma.
• Strong data analysis skills and evidence-based decision-making

Qualifications:

Core Requirements (Must Have)

• Bachelor's degree in Computer Science, Software Engineering, Business, Economics, Mathematics, or related field.
• Minimum 7+ years experience in Product Management for technology/software products.
• Hands-on experience managing full product lifecycles (discovery → build → launch → optimise).
• Proven success in creating product strategy and launching impactful products or features.
• Strong analytical skills; able to make decisions based on complex datasets.
• Experience working closely with technical teams; understanding of software development concepts.
• Fluency in written and spoken English.
• Experience in fintech, payments, or financial institutions.

Soft Skills & Product Leadership

• Strong logical and analytical thinking; structured and data-driven.
• Excellent communication and stakeholder management, translating complex ideas simply.
• Collaborative, proactive, and capable of influencing without authority.
• Customer-focused and business-oriented.
• Organised, adaptable, and comfortable in a fast-paced, semi-structured environment.
• Creative problem-solver with strategic thinking.

Preferred / Good-to-Have

• Prior experience in a high-growth tech environment or startup-style product development.
• Experience mentoring junior PMs or driving product practices.
• Familiarity with regulatory frameworks in fintech/payments.
• Exposure to analytics tools, experimentation platforms, or UX research methods.