Job Summary
This position provides the desktopsupport for the first contact point for customers, you will be responsible toprovide prompt assistance to customers, addressing a range of IT topics andissues. Besides, you will ensure that software, licenses and operations complywith standards.
Job Requirement:
- ITE/Diploma graduate with 1 year experience in desktop support.
- 1 year experience in Microsoft Windows 10 and Microsoft Office 365
- possess at least one (1) of the following certifications or their equivalent:- CompTIA A+ or CompTIA Security+ or CompTIA Network+ or Microsoft MD 102
- Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages.
- Open to commuting to different part of Singapore to perform required work
- Demonstrate knowledge in the support of workstations, and related components
- Effectively communicates with teammates and managers
Thanks, andBest Regards
Lini
Recruitment Consultant
R22108463
