Role Summary
We are looking for a Junior Process & Transformation Consultant to support operational improvement projects for our various clientele. You will assist in analysing workflows, documenting processes, and helping to implement transformation initiatives. This role is suitable for early-career professionals eager to develop skills in process analysis and business transformation.
Key Responsibilitie
sProcess Analysis & Design
- :Synthesize discovery workshop outputs and user research into structured problem statements and improvement hypothese
- sConducting deep-dive process analysis, including as-is and to-be process mapping, value stream mapping, and root cause analysi
- sIdentify non-value-added activities across operational workflows and quantify improvement potential to support business case developmen
- tHelp identify areas for improvement in operational workflow
sTransformation Support
- :Contribute to prioritising transformation initiatives by collecting and organising relevant dat
- aDevelop structured operational insights that inform strategic decision-making and process redesign effort
- sWork with team members to help implement process changes, track progress, and gather feedbac
- kSupport implementation of process improvements, including piloting changes, tracking outcomes, and incorporating feedback loop
s
Requiremen
- ts1–2 years of experience in process improvement, consulting, or business analysis rol
- esInterest or internship experience in regulated or operationally intensive environments is an advanta
- geWillingness to learn and contribute to process improvement projec
ts
Core Competenc
- iesUnderstanding of process mapping tools and meth
- odsUnderstanding Lean principles or operational excellence framewo
- rksAbility to organise information and contribute to structured problem-solv
- ingWillingness to work with data to support analysis and recommendati
- onsGood communication skills and the ability to work with different stakehold
- ersStrong attention to detail and ability to document findings clea
rly
