The primary work comprises of requirements analysis and translating them into system specifications, mapping design and solutions, conducting SIT, supporting UAT and supporting post implementation.
Design and document system in accordance with Company's Systems Development Methodology (SDM). Example: Functional Specifications, Design Specifications, SIT Scripts, etc.
Working closely with Business Units, users and technology teams to understand requirements, analyse business processes, identify gaps and solutions.
Collaborate with Functional Business Analysts (FBA) and technical teams to design and help implement enhancements, new features, address and fix any current issues.
Facilitate communication between stakeholders when necessary and track progress on action items.
Instruct colleagues and key stakeholders on how to use system through demos, training programs and documents
Key skills
Gathered and analyzed business and regulatory requirements related to KYC, AML, and banking operations, translating them into functional and system specifications.
Designed system documentation following SDLC/SDM methodologies, including Functional Specifications (FS), Design Specifications (DS), and SIT/UAT test scripts.
Worked closely with business stakeholders, compliance teams, and IT development teams to understand KYC onboarding, customer due diligence (CDD), and transaction monitoring processes.
Conducted gap analysis and process mapping for KYC lifecycle processes such as customer onboarding, document verification, risk classification, and periodic review.
Developed SIT test scenarios, test cases, and validation scripts to ensure seamless integration between banking systems and KYC platforms.
Supported User Acceptance Testing (UAT) and coordinated with business users to validate system functionality and regulatory compliance requirements.
Utilized SQL queries to analyze customer data, validate KYC records, and troubleshoot data-related issues within banking databases.
Collaborated with developers using REST APIs, JSON, and XML for system integrations between core banking systems and KYC verification platforms.
Assisted in implementation and configuration of KYC/AML systems integrated with core banking platforms.
Facilitated stakeholder communication, tracked project progress, and managed action items using tools like JIRA, Confluence, or ServiceNow.
Conducted system demos, training sessions, and knowledge transfer for business users on KYC onboarding and compliance workflows.
Ensured solutions align with banking regulations and AML/KYC compliance standards while maintaining system efficiency and data integrity.