Presales Consultant

Core Responsibilities

• Technical Discovery: Conduct deep-dive needs assessments to understand the client's current IT infrastructure, pain points, and business objectives.
• Solution Architecture: Design customised hardware (servers, networking, storage) and software (cloud, on-premise, SaaS) solutions that seamlessly integrate into the client's environment.
• Demos & Presentations: Deliver compelling product pitches, technical presentations, and live demonstrations to both IT professionals and C-level executives.
• RFP/RFI Management: Contribute technical writing and solution architectures for Requests for Proposal (RFPs) and Requests for Information (RFIs).
• Proof of Concept (POC): Coordinate and execute technical validations, ensuring hardware and software sizing exercises accurately meet performance requirements.
• Competitive Positioning: Mitigate competitive threats by articulating the unique value proposition and total cost of ownership (TCO) of the proposed vendor solutions.

Key Qualifications & Requirements

• Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience: 5+ years of experience in presales, technical consulting, or systems engineering within the B2B IT space.
• Hardware Knowledge: Familiarity with data center architecture, servers, storage arrays (e.g., Dell, HPE), and enterprise networking.
• Software Knowledge: Understanding of enterprise software, virtualisation (e.g., VMware), cloud platforms (AWS, Azure), and cybersecurity or enterprise applications.
• Soft Skills: Exceptional verbal and written communication, executive-level presentation skills, and high adaptability.

KPIs & Success Metrics

• Win Rate: Percentage of supported deals successfully closed.
• Quota Attainment: Meeting or exceeding assigned team or individual revenue/sales targets.
• POC Success Rate: Number of technical evaluations that convert into paying customers.