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Pre & Post Sales Specialist (ProAV)

3-5 Years
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Job Description

Overview:

At Kaira Technologies, we are expanding our Pro AV business and looking for someone who can handle both solution design and real-world deployment.

The ideal candidate should possess strong experience in designing, configuring, and supporting ProAV and AV-over-IP systems. Hands-on expertise with managed switches and a solid understanding of network infrastructure tailored for professional audio-visual environments will be advantageous.

Key Responsibilities:

  • Design and deploy AV-over-IP systems for corporate, live event, or broadcast environments
  • Configure and optimize managed switches for multicast AV traffic (e.g., VLANs, IGMP Snooping, QoS)
  • Collaborate with AV designers, system integrators, and IT teams to ensure seamless system performance
  • Troubleshoot network and AV system issues, including latency, packet loss, and synchronization problems
  • Perform firmware updates, system monitoring, and preventive maintenance on network equipment
  • Document network topologies, configurations, and standard operating procedures
  • Provide on-site and remote technical support during installations and live operations

Required Qualifications:

  • 3+ years of experience in Pro AV environments with AV-over-IP systems
  • Good working knowledge of NETGEAR managed switches 
  • Solid understanding of networking fundamentals (TCP/IP, VLANs, multicast, routing, QoS)
  • Experience with AV protocols such as Dante, NDI, AES67, or IPMX (SMPTE 2110)

Preferred Qualifications:

  • NETGEAR AV certification or similar networking certifications (e.g., CCNA)
  • Familiarity with fiber networking and structured cabling systems
  • Experience with control systems (e.g., Crestron, Extron, AMX, QSC)
  • Ability to work in fast-paced, high-pressure environments 

Key Skills:

  • Analytical problem-solving and troubleshooting
  • Clear technical communication and documentation
  • Ability to work independently and as part of a cross-functional team
  • Strong attention to detail and system reliability
  • Comfortable in both client-facing discussions and on-site execution
  • Independent, proactive, and able to solve problems under pressure

How to Apply:

Please submit your resume and a brief cover letter outlining your relevant experience to [Confidential Information]

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Job ID: 147145765

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