PMO - Project Management Officer

Role Overview

The Project Management Officer (PMO) plays a crucial role in supporting and enhancing

project management practices across the organisation. Responsible for establishing and

maintaining project management standards, the PMO ensures that projects are delivered

efficiently, within scope, budget, and timeline. This role acts as a central point of coordination

for project activities, risk management, reporting, and process improvement.

Key Responsibilities

. Project Governance: Develop, implement, and maintain project management

frameworks, methodologies, and best practices to ensure consistency and quality

across all projects.

. Monitoring & Reporting: Track project progress, resource allocation, risks, and

issues generate regular status reports and dashboards for leadership and

stakeholders.

. Process Improvement: Identify areas for process optimisation and implement

changes to enhance project delivery and efficiency.

. Resource Management: Coordinate with project managers and department leads to

manage resources, resolve conflicts, and ensure optimal utilisation.

. Risk & Issue Management: Support project teams in identifying, assessing, and

mitigating project risks and issues.

. Stakeholder Communication: Facilitate effective communication among project

teams, business units, and external partners organise and document meetings and

decisions.

. Training & Support: Provide training, guidance, and support to project managers and

team members on project management tools and methods.

. Quality Assurance: Review project deliverables to ensure alignment with

organisational standards and objectives.

. Tool Administration: Administer project management tools and systems, ensuring

accurate data and user access control.

Qualifications & Skills

. Bachelor's degree in Business Administration, Project Management, Information

Technology, or a related field (Master's degree or professional certifications such as

PMP, PRINCE2, or Agile methodologies are advantageous).

. Proven experience in project management or a PMO role within a complex, multi-

project environment.

. Strong understanding of project management principles, methodologies, and tools.

. Excellent analytical, organisational, and problem-solving skills.

. Effective communication and interpersonal abilities with a collaborative mindset.

. Proficiency in project management software (e.g., MS Project, Jira, Asana, or

equivalent).

. Ability to manage multiple tasks and priorities in a fast-paced environment.

. Attention to detail and commitment to quality and continuous improvement.