Platform Operations Engineer

We're Hiring: Platform Operations Engineer!

We are looking for a skilled and proactive Platform Operations Engineer to join our team in Singapore. If you have hands-on experience managing complex platforms and thrive in fast-paced environments, this role is for you. You will play a key part in ensuring system reliability, optimizing performance, and supporting seamless operations across our technology stack.

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Platform Operations Engineer

Key Responsibilities
Identity and Access Management
Design, implement, configure and maintain IAM solutions across the
organisation.
Support the delivery, operation and continuous improvement of Whole-of-
Government identity solutions used by government agencies and
stakeholders.
Configure and manage identity brokering and federation products, with a
focus on the Microsoft ecosystem, including Active Directory, AD FS, Public
Key Infrastructure and Microsoft Entra ID.
Implement and manage authentication and authorisation protocols, including
Kerberos, SAML, OAuth and OpenID Connect.
Use Microsoft Graph API to support identity administration, integration and
automation.
Ensure the security, resilience, governance and compliance of identity
platfrom.

Platform Automation and Operations
Develop and maintain scripts, tools and automation to reduce operational toil
and eliminate repetitive manual tasks.
Build and maintain platform and deployment automation using appropriate
scripting, configuration management and CI/CD practices.
Apply DevSecOps principles to platform, identity and security automation.
Support day-to-day operations, troubleshoot incidents and resolve IAM and
platform-related issues.
Contribute to monitoring, documentation, testing, change management and
operational readiness activities.
Collaboration and Stakeholder Engagement
Work closely with team members to plan, deliver and support identity and
automation initiatives.
Collaborate with cross-functional teams, government agencies, vendors and
technology partners to resolve issues and deliver outcomes.
Communicate technical matters clearly to both technical and non-technical
stakeholders.
Share knowledge, support teammates and contribute positively to a
collaborative and inclusive team culture.
Participate in on-call, incident response or other operational support
arrangements where required.
Required Skills and Experience
Core Requirements
Degree in Computer Science, Computer Engineering, Information Technology,
Engineering or a related discipline, or an equivalent combination of relevant
qualifications and professional experience.
At least 2 years of experience in IAM, platform engineering, automation or a
related field.
Experience with directory and identity services, such as Active Directory,
LDAP, AD FS and Microsoft Entra ID.
Strong understanding of identity and federation protocols, including SAML,
OAuth and OpenID Connect. Knowledge of Kerberos is an advantage.
Experience using Microsoft Graph API for identity management, integration or
automation tasks.
Proficiency in scripting and automation using PowerShell, Python or similar
technologies.
Knowledge of identity governance, access management and compliance
requirements.
Strong troubleshooting, analytical and problem-solving skills.
Good written and verbal communication skills.
Demonstrated ability to work effectively as a team player in a collaborative,
multi-stakeholder environment.
Willingness to support the operations and continuous improvement of Whole-
of-Government identity services.
Preferred Qualifications
Microsoft Certified: Identity and Access Administrator Associate.
Microsoft Certified: Azure Security Engineer Associate.
Relevant Azure, AWS or DevOps certifications.
Experience supporting identity federation or shared identity platforms across
multiple organisations or agencies
Knowledge of, and practical experience working with, Singapore Government
identity platforms, together with architectural experience designing and
integrating identity solutions in government, regulated or large enterprise
environments.

Keen to drive operational excellence Apply now and be part of our growing team!