Platform Operation Engineer

Responsibilities

. Deliver essential enterprise level infrastructure services (network, servers, backup

Systems, desktop) to Public Service agencies and non-Government entities.

. Handle and manage data centre and server room operations through effective

management of network infrastructure and vital components to maintain service

continuity.

. Execute new initiatives and enhancements that result in innovative use of network

and server technologies.

. Collaborate with team leaders and outsourced service providers to plan, manage

and deliver infrastructure service projects that enhance service delivery and user

satisfaction.

. Work with GovTech Central ICT Infra capability centres to design and best fit

Infrastructure solutions considering existing and future needs.

. Oversee infrastructure service monitoring and maintenance, coordinating with

service providers to resolve issues and implement changes.

. Manage full procurement cycle, from preparing budgets and specifications for the

various procurement approaches to vendor selection and invoice verification.

. Develop budget forecast and track expenditure utilisation.

. Point-of-Contact of Infrastructure team for new projects and initiatives.

. Oversee infrastructure service monitoring and maintenance, coordinating with

service providers to resolve issues and implement changes.

. Manage infrastructure services for application systems through close collaboration

with Applications Service Consultants, users and vendors.

. Support Architecture Review and Governance processes with understanding of

systems operations environment to ensure sustainable operations and meet

resiliency requirements.

. To perform any other duties as may be assigned by the Head of IT or CIO.

Requirements

. Bachelor's degree in Computer Science, Computer Engineering, Electronics

Engineering, Information Technology or equivalent qualification

. 3 - 5 years of relevant experience in designing, deploying and managing enterprise

level ICT infrastructure services

. Good technical knowledge of network and server technologies, complemented by

expertise in supporting areas such as infrastructure security

. Proven experience in ICT Infrastructure management with proficiency in data centre

operations, vendor management, networking, and infrastructure concepts

. Prior experience or knowledge of Singapore government IT infrastructure and

processes would be beneficial.

. Proactive and dedicated professional with a meticulous, organised and resourceful

approach to work

. Strong interpersonal, communication (verbal and written) and analytical skills.