Responsibilities
- Deliver essential enterprise level infrastructure services (network, servers, backup Systems, desktop) to Public Service agencies and non-Government entities.
- Handle and manage data centre and server room operations through effective management of network infrastructure and vital components to maintain service continuity.
- Execute new initiatives and enhancements that result in innovative use of network and server technologies.
- Collaborate with team leaders and outsourced service providers to plan, manage and deliver infrastructure service projects that enhance service delivery and user satisfaction.
- Work with GovTech Central ICT Infra capability centres to design and best fit Infrastructure solutions considering existing and future needs.
- Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues and implement changes.
- Manage full procurement cycle, from preparing budgets and specifications for the various procurement approaches to vendor selection and invoice verification.
- Develop budget forecast and track expenditure utilisation.
- Point-of-Contact of Infrastructure team for new projects and initiatives.
- Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues and implement changes.
- Manage infrastructure services for application systems through close collaboration with Applications Service Consultants, users and vendors.
- Support Architecture Review and Governance processes with understanding of systems operations environment to ensure sustainable operations and meet resiliency requirements.
- To perform any other duties as may be assigned by the Head of IT or CIO.
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, Electronics Engineering, Information Technology or equivalent qualification
- 3 - 5 years of relevant experience in designing, deploying and managing enterprise level ICT infrastructure services
- Good technical knowledge of network and server technologies, complemented by expertise in supporting areas such as infrastructure security
- Proven experience in ICT Infrastructure management with proficiency in data centre operations, vendor management, networking, and infrastructure concepts
- Prior experience or knowledge of Singapore government IT infrastructure and processes would be beneficial.
- Proactive and dedicated professional with a meticulous, organised and resourceful approach to work
- Strong interpersonal, communication (verbal and written) and analytical skills
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https://www.wphdigital.com/notices
