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Prudential Group

Operations Support Specialist (1 year contract)

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  • Posted 19 hours ago
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2-4 Years

Insurance

Job Description

  • Understand business process and define the business requirements in the form of use cases/user stories for system development.
  • Review and sign off user stories prepared by the business analysts to ensure all business rules/scenarios are covered for development.
  • Develop the test plans against the user requirement
  • To review and sign-off test plan prepared by Testing team & suggest for optimization, where possible
  • To review and sign off UAT output generated by the Testing team to ensure output generated adheres with business requirement.
  • Follow through the defect resolutions and ensure all defects are resolved within the stipulated timeframe
  • Assist preparation of training materials and user guide; conduct necessary training to users
  • Reporting to project leads on daily/weekly basis as required.

Who we are looking for:

Competencies & Personal Traits

  • Good knowledge in Life insurance.
  • Strong organization skills and attention to detail
  • Fast learner, willing to take initiative and take ownership of everything you do
  • Self-driven, passionate with a strong desire to learn and able to work under pressure and tight deadlines.
  • Independent and works well across different functions.
  • Excellent problem-solving skills.

Working Experience

  • Minimum 2 years of insurance working experience
  • Insurance Domain knowledge is a must.

Education

  • Diploma or Degree holder

Date Posted: 28/05/2025

Job ID: 115458419

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Last Updated: 30-09-2025 11:48:00 AM
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