L2 Application Production Support

Role Responsibilities:

• Provide L1/L2 production support for Java J2EE applications
• Troubleshoot issues using Unix commands, SQL queries, and shell scripts
• Monitor and support batch jobs, web applications, and MQ setups
• Follow ITIL processes and ensure SLA adherence

Job Requirements:

• 13 years of experience in application support or Java development
• Strong in Java, Unix/Linux, and SQL
• Familiarity with job schedulers, C:D, and ITIL practices
• Willingness to work rotating shifts, including nights, weekends, and public holidays