Job Summary:
We are seeking a skilled and detail-oriented Operations Specialist to oversee the production of high-quality frames and ensure seamless delivery to our valued clients. This role requires a hands-on individual who excels at managing the entire lifecycle of framing production, from fabrication to final delivery, while maintaining exceptional quality standards and client satisfaction.
Key Responsibilities:
1. Frame Production Management:
- Fabricate and assemble frames tailored to individual client specifications and adherence to quality standards.
- Maintain and operate production tools and equipment safely and efficiently.
2. Quality Assurance:
- Conduct thorough quality checks on finished frames to ensure accuracy and craftsmanship.
- Address and resolve any production or delivery-related issues promptly.
3. Inventory and Material Management:
- Monitor stock levels of framing materials and coordinate with suppliers for replenishments.
- Ensure proper storage and handling of materials to minimize waste and damage.
4. Team Collaboration:
- Work closely with team members across departments to ensure smooth operations and efficient workflow.
- Provide feedback and suggestions for process improvements.
5. Delivery Coordination (When needed):
- Plan, schedule, and execute deliveries to ensure timely and secure transportation of finished frames.
- Communicate with customer service team regarding delivery schedules and special requirements.
6. Customer Interaction (When needed):
- Assist clients with inquiries regarding frame customization and delivery services.
- Uphold a high level of professionalism and responsiveness in all client interactions.
