Operations & Sales Admin

Key Responsibilities

• Assist merchants in preparing and completing onboarding documentation and compliance requirements.
• Review and verify merchant-submitted documents for accuracy and completeness before submitting to Compliance.
• Act as the primary point of contact for merchants on documentation matters, providing clear guidance and timely follow-up.
• Collaborate with Sales, Compliance, Finance, and Operations teams to ensure efficient onboarding and resolve documentation discrepancies.
• Maintain and update merchant records and documentation in accordance with company policies and regulatory standards.
• Prepare merchant-related reports, operational updates, and tracking logs as required.
• Provide administrative support for merchant operations, including tracking submissions and updating system entries.
• Coordinate terminal rental contract renewals by liaising with merchants, Sales teams, and Channel Partners.
• Verify renewal documentation, ensure timely completion, and maintain accurate tracking of renewal status.