Operations Program Manager (OPM), Singapore

Summary

At Apple, ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just build products - they build the kind of wonder that has revolutionized entire industries. It's the diversity of those people and their ideas that fuels the innovation that runs through everything we do, from groundbreaking technology to industry-leading environmental efforts. Imagine what you could do here. We have an opening in our Operations Program Management (OPM) team in Asia, based in Singapore. An OPM launches products on time, with high quality and maximum customer availability. You will lead key subsystems across multiple platforms, including product and non-product engagements that enable us to deliver the best experience to our customers.

Description

OPMs are pivotal to the dynamic development and launch of Apple's products. A successful OPM is a leader and facilitator - driven, organized, detail-oriented, and excellent at program and project management. You thrive in ambiguity, communicate with ease at all levels, and are adept at facilitating actions and resolving conflicts both internally and with vendor partners.

We lead within Worldwide Operations and collaborate closely with the core product development team and other cross-functional organizations across Apple. We invite you to join us on this journey and help us leave the world better than we found it.

Responsibilities

• Lead program readiness reviews, ensuring factory readiness from a 4M standpoint and proactively resolving launch risks
• Collaborate with internal teams (technical leads, process, quality, procurement, etc.) and external suppliers to drive pre-launch builds
• Ensure successful mass production ramp-up for key products, meeting schedule, quality, and yield targets
• Present clear and concise updates to cross-functional teams and executives
• Own vendor factory performance and drive continuous improvements in competency and operational robustness
• Manage escalations with internal teams and external vendors, resolving conflicts to ensure program success
• Lead cross-geography, non-product initiatives with significant business impact, partnering with external stakeholders to drive execution and measurable results

Minimum Qualifications

• Experience in manufacturing, supply chain or product development
• Strong communication and collaboration skills
• Ability to travel up to 40%

Preferred Qualifications

• MBA is a plus
• Experienced in a Program Manager role

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.