Responsibilities
Business Development
- Establish strategic goals by gathering pertinent business, financial, service, and operations information, to assist COO and MD in tenders and business development
- Prepare the proposal for new projects and follow through on the execution
- Manage small project teams to develop, execute and complete assignments
- Organizing and leading multi-disciplinary meetings for comprehensive client care
- Handling budget planning, expense monitoring, and resource allocation for financial sustainability
- Collaborating with internal stakeholders to achieve organizational goals and objectives
- Attend meetings with COO and MD with external parties
- Documenting operational tasks/plans and meetings and reporting to COO and MD
- Identifying areas for improvement and implementing solutions to enhance operations
- Contributing to long-term goals and strategies for facility growth and success
Processes and Staff Management
- Managing day-to-day operations, including maintenance, fire safety, housekeeping, and security, to maintain a safe and comfortable environment
- Ensuring the safety, well-being, and comprehensive care of clients during their recovery process, coordinating medical services, therapies, and activities
- Supervising healthcare professionals, administrative staff, and support teams to ensure effective operation
- Conceptualizing, implementing, and evaluating therapeutic activities aligned with the care model to enhance clients well-being
- Developing and implementing emergency response plans for patient and staff safety during unforeseen events
- Assessing risks, incidents, and implementing proactive solutions to enhance safety and reduce occurrences
- Ensuring high-quality services aligned with healthcare regulations, licensing, and quality standards
- Keeping accurate records of patient care, facility operations, and relevant information
- Preparing for clinical, service, and financial audits to ensure compliance and quality
- Overseeing staff training and promoting continuous learning and skill development
- Conducting staff performance evaluations and recommending training
- Undertaking other projects assigned by higher management
Requirements and Qualifications
- Hold a relevant Degree or Diploma
- Possess a professional demeanour and conduct themselves with integrity and respect towards all patients, colleagues and other parties
- Demonstrate patience and approachability while assisting patients, patients family members/colleagues and handling challenging situations effectively
- Demonstrate effective communication skills, both verbally and in writing, to interact with patients, colleagues and other parties
- Display adaptability and flexibility to work efficiently in diverse settings with changing demands and schedules
- Familiarity with regulatory guidelines and compliance standards
- Possess good interpersonal and communication skills, with positive work attitude and strong commitment towards service excellence
- Be a mature and objective lead, possess leadership quality and positive interpersonal skills
- A collaborative team player who possesses good interpersonal and communication skills, with positive work attitude and strong commitment towards service excellence
- Willing to work on weekends and public holidays when needed
- Adept at independent work and effective time management
- Proficient in the use of Microsoft Office applications
Work Location- 12 Science Centre Rd, Singapore 609080
