Operations Manager

Elephant Grounds is an award-winning Hong Kong-born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and caf culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakarta Q1 2026, and now Singapore.

Our coffee program is led by an award-winning team - including a champion roaster and other specialty coffee professionals - with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space - design, music, and light - and the impact they have on guests, creating an unmistakable energy and vibe.

We are seeking an experienced and hands-on Operations Manager to lead the successful opening and ongoing operations of this flagship caf outlet, while also providing operational support across other brands units as needed. This high-impact role requires someone who thrives in fast-paced environments, possesses strong attention to detail and a passionate about hospitality.

Job Responsibilities

• Oversee daily operations for Elephant Grounds and other F&B establishments.
• Act as the main liaison between local operations and SG/HK stakeholders.
• Manage and coordinate all Heads of Departments (HODs) across the group.
• Ensure seamless cross-brand integration and operational consistency.

Job Requirement

• Diploma in hospitality management.
• At least 5 years of experience in caf or restaurant operations, including new outlet openings in a managerial level.
• Solid understanding of caf operations, specialty coffee, and F&B workflows.
• Fluent in English (mandatory for stakeholder communication)
• Proven leadership in multi-brand F&B operations.
• Strong people management skills and ability to drive KPIs across multiple outlets.
• Willing to work flexible hours, including evenings, weekends and holidays.

Thank you for your interest in this position. Please note that only shortlisted candidates will be notified.