Operations Management Trainee

About HelloRide

HelloRide is Singapore's next-generation bicycle-sharing platform, committed to transforming everyday mobility with convenience, sustainability, and smart tech at its core. As we accelerate our growth, we're looking for a creative and driven Senior Specialist, Marketing & Branding to join our local team and shape how millions experience micromobility in Singapore.

About the Role

Take full charge of the overall operation of the two-wheeler mobility business in designated overseas regions. Conduct regular data monitoring, review and in-depth analysis to continuously optimize vehicle deployment, intelligent scheduling and daily operation and maintenance system, improve overall operational efficiency and service quality, and ensure the completion of all core operational indicators.

Responsibilities

• Take full charge of the overall operation of the two-wheeler mobility business in designated overseas regions. Conduct regular data monitoring, review and in-depth analysis to continuously optimize vehicle deployment, intelligent scheduling and daily operation and maintenance system, improve overall operational efficiency and service quality, and ensure the completion of all core operational indicators.
• Oversee the operation of local overseas warehouses and the full-life-cycle asset management of vehicles, standardize the whole process of warehouse inbound and outbound management, material inventory, and vehicle maintenance. Ensure accurate inventory data and timely vehicle fault repair, so as to guarantee the efficient turnover and safe preservation of front-line business materials and vehicle assets.
• Iterate and optimize the standardized operating procedures (SOP) in combination with the operational characteristics, industry rules and government supervision requirements of local overseas markets. Promote the compliant and localized operation of the business, consolidate regional brand reputation and influence, and support the steady scaled growth of the business.
• Coordinate internal and external corporate resources, undertake the development strategies and operational policies of the headquarters, and complete localized adaptation and implementation in accordance with the actual conditions of overseas regional markets. Rapidly respond to and efficiently handle all kinds of unexpected operational problems to ensure the stable and orderly operation of the business.

Qualifications

• Bachelor's degree or above with no major restrictions. No mandatory work experience is required, and fresh graduates are eligible to apply. Candidates with relevant working experience in the two-wheeler mobility industry operation are preferred.
• Mandatory Requirement: Accept long-term overseas assignment and global work location arrangement, and comply with the company's job location deployment.
• Proficient in English for daily work, capable of English communication, business docking and document processing without barriers; proficiency in Chinese is a plus. Possess excellent cross-cultural adaptability, communication and coordination skills, able to efficiently promote cross-departmental collaboration and solve various business problems.
• Equipped with solid data thinking and data sensitivity, proficient in Excel and other data analysis tools. Able to identify business pain points, sort out problem root causes based on operational data, and deliver feasible optimization solutions.
• Strong self-motivation, independent learning ability and execution capability, with positive management awareness and teamwork literacy. Willing to take root in the front line of business, hard-working and able to work under pressure.