OPERATIONS, HR & ADMIN OFFICER

Human Resources Management Roles & Responsibilities

-Manage recruitment activities, including job advertisements, candidate screening, interviews, and hiring coordination.
-Coordinate onboarding, orientation, and training for new employees.
-Maintain and update employee records, employment contracts, and personnel files.
-Monitor staff attendance, overtime, leave applications, and shift scheduling records.
-Coordinate with outlet managers regarding manpower requirements and staff deployment.
-Assist in preparing payroll information, attendance summaries, and overtime records.
-Handle employee matters, grievances, disciplinary documentation, and workplace concerns.
-Assist in preparing HR letters, warning letters, confirmation letters, and resignation documentation.

Administrative Management

-Handle daily office administration and documentation.
-Maintain proper filing systems for company, outlet, employee, and operational records.
-Prepare reports, memos, letters, notices, and management documents.
-Coordinate with suppliers, vendors, contractors, and service providers.
-Assist with purchasing requests, office supplies, and operational requirements.
-Monitor licences, permits, insurance, and other relevant business documentation.
-Ensure important documents are properly maintained and updated.

Job Requirements

-Previous experience in F&B operations, HR, or administration is an advantage.
-Proficient in Microsoft Word, Excel, PowerPoint, and general office applications.