Operations Executive

Key Responsibilities:

• Handle order processing, invoicing, DO and proforma invoices
• Liaise with group companies, factories and Japan HQ on production schedules, shipment and delivery matters.
• Prepare, review and manage shipping and logistics documentation (import/export)
• Prepare sales analysis, inventory reports and operational reports for management review
• Coordinate with freight forwarders, 3PL warehouses and courier service providers
• Monitor shipment schedules and ensure timely deliveries
• Manage inventory control, stock movement analysis and goods receipt posting
• Maintain and update inventory records and product item master data in SAP system
• Handle after-sales operations, including warranty claims and spare parts coordination
• Assist with annual stock-take exercises
• Provide general operational and administrative support
• Perform other duties as assigned

Ideal Candidate:

• Diploma / Advanced / Higher / Graduate Diploma in Operations, Logistics or related fields
• Minimum 2 years relevant experience
• Experience in ERP / SAP inventory management preferred
• Proficient in Microsoft Word and Excel
• Organised, detail-oriented, and able to manage multiple tasks effectively
• Team-oriented, proactive and able to work independently
• Able to work efficiently in a fast-paced operational environment