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3,200 SGD 5,000 SGD
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Our client, a leading Japanese car leasing and rental company, is seeking an Operations Executive / Manager. This is an operations-focused role, supporting the smooth management and daily operations of leased vehicles, rather than sales.
Responsibilities
1) Customer Liaison & Daily Operations
- Act as the point of contact for operation-related inquiries (servicing, repairs, accidents etc.) and support 24/7 hotline.
- Maintain strong relationships with existing customers and partners to ensure service quality.
2) Vehicle Servicing, Repair & Accident, Fleet Management
- Periodical servicing: Schedule periodical servicing, and coordinate maintenance and repair details with workshops.
- Accident Management: Provide support during accident cases, including managing insurance claims and coordinating repair timelines with workshops.
- Driver Scheduling: Monitor and arrange drivers daily schedules.
- Vehicle Preparation: Prepare inventory vehicles for delivery, including servicing, bodywork, and quality checks before delivery.
3) Reporting & Administrative Duties
- Administrative & Reporting Duties: Handle administrative duties, including system data entry, processing of invoices and traffic summons, and preparation of weekly and monthly reports related to the above-mentioned tasks and etc.
Requirements & Preferences
(Must)
- Diploma in a business-related discipline or equivalent. GCE O / A level holders with extensive relevant experience are also welcome to apply.
- Minimum 2 years of operations experience in the car rental, car leasing, or automotive industry.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Must possess a valid Class 3 / 3A driving license.
- Strong communication and problem-solving skills, professional and sincere approach to customer service, and familiarity with the automotive industry.
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What you will receive
- Variable Bonus (depends on company and individual performance)
- Annual Leave: 14 days (maximum up to 20 days)
- Medical Leave
- Birthday Leave: 1 day
- Medical Allowance: SGD 1000 /year (including dental allowance)
9:00 17:30
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As one of the leading Japanese Recruitment Agencies in Singapore, Reeracoen Singapore offers professional recruitment solutions extending across temporary, contract, permanent and outsourcing to the Singapore workforce. We take pride in our solutions provided to our business partners, assisting not only job seekers in finding suitable employment but also supporting business enterprises in talent acquisition.
Job ID: 138405859
