OPERATIONS EXECUTIVE

Character & Attitude

. Service-oriented, courteous, respectful, and professional.

. Positive, mindful communicator who listens and thinks before speaking.

. Responsive, practical, responsible, and able to work independently.

. Demonstrates good character, conduct, and teamwork.

Responsibilities

. Manage routine estate inspections, building services, facilities, and service providers.

.Attend to breakdowns, enquiries, and residents feedback.

.Manage contracts, insurance, certificates, and licences, including timely renewals.

.Coordinate Council Meetings and AGMs and maintain proper records and correspondence.

.Manage billing, payments, arrears recovery, and liaison with solicitors where required.

.Prepare Management and Sinking Fund budgets.

.Generate monthly/quarterly billing and liaise with service providers on billing matters.

.Issue e-invoices or paper billing.

Requirements

. Minimum Diploma, preferably in Property Management or a related field.

.Relevant property management experience preferred.

.Proficient in Microsoft Office, especially Excel.

.Good leadership, interpersonal, and communication skills.

.Knowledge of smart estate applications and digital payment platforms preferred.