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Operations Executive

2-4 Years
SGD 3,200 - 4,000 per month
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  • Posted 4 days ago
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Job Description

  • Organise and coordinate vessel schedule requirements and intended activities.
  • Coordinate operations activities, liaise with transporter on loading delivery and co-ordinate with customers to ensure smooth delivery of shipments.
  • To ensure the smooth facilitation and processing of customer's shipments within required Standard Operating Procedures (SOPs) and timeframes without supervision
  • To provide full customer service support to allocated customers.
  • Handle region import & export shipment, working closely with local network partner for actual arrival and update in-house system
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Prepare shipping documentation accurately and timely
  • Complete all required file administration including documentation, billing, vendor invoices
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution.
  • Perform ad-hoc assignments as and when required

    Job requirements
  • Min 2 years of Experience in Freight Forwarding/Logistics/ISO tank industry is an advantage
  • Strong interpersonal skills able to build relationship with people from different cultures
  • Ability to work under pressure, meet deadlines through good time management and allocation of priorities and able to work in fast paced environment
  • A team player with initiative, willingness to learn and open to new challenges and responsibilities
    Good knowledge of Incoterms
  • Proficient in MS office applications and savvy with new systems
  • Min. Diploma, Advanced/Higher/Graduate Diploma

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Job ID: 148373041

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