Operations Executive

Role Description

Supports the execution of corporate health screening operations by coordinating logistics, patient flow, and administrative processes to ensure smooth and efficient service delivery.

Job Scope / Key Responsibilities

1. Corporate Screening Execution

. Support onsite and offsite corporate health screening events

. Assist in setup and teardown of screening stations

. Ensure smooth execution according to schedule and client requirements

2. Operational Coordination

. Coordinate daily operational activities across screening stations

. Liaise with internal teams (eg.,sales doctors, admin) for workflow alignment

. Ensure readiness of manpower, equipment, and materials

3. Patient Flow Management

. Manage registration and patient movement during screenings

. Direct patients to appropriate stations efficiently

. Monitor waiting times and escalate delays

4. Administrative Support

. Handle registration, data entry, and documentation

. Ensure accuracy of patient records and screening forms

. Support report processing and tracking

5. Logistics & Inventory Support

. Prepare and transport equipment and consumables for screening events

. Track inventory usage and report replenishment needs

. Ensure proper storage and handling of supplies

6. Client & Onsite Coordination

. Assist in coordinating with corporate clients during screening events

. Ensure client requirements are met on-site

. Provide basic support for client queries during execution

7. Compliance & SOP Adherence

. Follow operational SOPs and healthcare guidelines

. Ensure proper handling of confidential patient information (PDPA)

. Support audit preparation and compliance checks

8. Team Support

. Work closely with operations managers and team members

. Support senior staff during large-scale screening events

. Assist in continuous improvement of workflows

. Support coordination and execution of home screening projects, including scheduling, logistics, operational follow-up, and handling emails and phone inquiries as needed

. May be developed to take on Project Leader responsibilities based on readiness and experience

.5.5 days work week