Job Description:
- Coordinating and streamline TCF/ projects operations
- Managing day-to-day operations, including maintenance, fire safety, housekeeping, and security, to maintain a safe and comfortable environment
- Ensuring the safety, well-being, and comprehensive care of clients during their recovery process, coordinating medical services, therapies, and activities
- Creating operations workflow strategies
- Support in developing and implementing emergency response plans for patient and staff safety during unforeseen events
- Assessing risks, incidents, and implementing proactive solutions to enhance safety and reduce occurrences
- Ensuring high-quality services aligned with healthcare regulations, licensing, and quality standards
- Keeping accurate records of patient care, facility operations, and relevant information
- Preparing for clinical, service, and financial audits to ensure compliance and quality
- Gathering and comparing feedback between management and team members to improve on workflow processes
- Liaising with various departments to ensure the TCF / projects run smoothly
- Dealing with patients or NOK to handle inquiries or complaints when needed
- Point-of-contact for external contractors or suppliers
- Propose and implement innovative work-related processes
- Manage and oversee the submission of claims and invoices for accounting and audit purposes
- Assist Management in the updating of staff training records, workflows and processes
- Any other duties as assigned by the reporting Supervisor and/or Management
Requirements and Qualifications:
- Preferably a degree in any discipline from a recognised tertiary institution
- Candidates with no degrees may be considered based on experience.
- High degree of proficiency in Microsoft Office
- Ability to work on weekends and public holidays (rotating shift system)
- An effective team player and customer service-oriented personality
