Operation Support Engineer
HTC Global Services (India) Private Limited- Posted 14 hours ago
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Job Description
Minimum 2 years of experience in IT operations, IT administration, service management, or infrastructure support.
Experience supporting Microsoft 365 and workplace technologies.
Experience working with vendors and managed service providers.
Familiarity with IT service management processes and tools.
Preferred Experience
Experience working within the Singapore Government ICT environment.
Familiarity with WOG ICT processes, governance, and support models.
Experience using Government ICT support portals such as:
ITSM Portal
SGMail Administration Portal
EUSS Portal
Experience supporting user provisioning, access management, email administration, and workplace technology services.
Key Competencies
IT Administration
Service Request Management
Vendor Coordination
Customer Service Excellence
Stakeholder Management
Problem Solving and Analytical Skills
Attention to Detail
Operational Governance and Compliance
Communication & Interpersonal Skills
More Info
Key Skills
About Company
HTC Global Services
Established in 1990, HTC Global Services is an Inc. 500 Hall of Fame company and one of the fastest growing Asian American companies in the US with headquarters in Troy, Michigan. A global provider of IT Solutions and Business Process Outsourcing services, HTC’s client base spans several Global 2000 organizations. HTC is committed to providing solutions that translate into tangible business outcomes for our customers. HTC manages IT environments, IT applications, and business processes of customers, focusing on providing transformational benefits.
Mission:
We are a global IT solutions provider adding value to our clients and people through emerging technologies. We are dedicated to the success of our clients, employees, business partners, suppliers, community, and stakeholders.
About Recruiter
Pradeep Srinivasan
