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Operation Supervisor
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Operational Planning & Execution - Oversee day‑to‑day operations to ensure tasks are completed efficiently, safely, and according to SOPs. Monitor workflow, identify bottlenecks, and implement corrective actions.
Quality Control & Compliance - Ensure all operational activities meet company standards, regulatory requirements, and industry guidelines. Conduct routine checks, audits, and enforce adherence to SOPs.
Process Improvement - Analyse operational gaps, propose enhancements, and implement process optimisation initiatives to improve efficiency, reduce costs, and enhance service delivery.
Safety & Risk Management - Maintain a safe working environment by enforcing safety protocols, conducting risk assessments, and ensuring staff follow proper safety procedures.
Inventory & Resource Management - Oversee stock levels, equipment usage, and resource allocation. Coordinate replenishment, maintenance, and ensure operational readiness.
Reporting & Documentation - Prepare daily/weekly operational reports, incident logs, KPI tracking, and documentation required for audits or management review.
Stakeholder Coordination - Liaise with internal departments (HR, logistics, finance, customer service) and external partners to ensure smooth operational flow.
Customer Service Oversight - Handle escalations, resolve operational issues, and ensure service quality meets customer expectations.
Job ID: 152449097
Skills:
Microsoft Office, Microsoft Excel, Team Management, Leadership, Customer Service, Sanitation, Cashiering, Team Player, Scheduling, Quality Control
Skills:
Microsoft Office, Microsoft Excel, Team Management, Leadership, Customer Service, Sanitation, Cashiering, Multitasking, Team Player, Scheduling, Quality Control
Skills:
Microsoft Office, Procurement, Team Management, Leadership, Customer Service, Sanitation, Cashiering, Team Player, Supervise All Operations, Quality Control
Skills:
Microsoft Office, Microsoft Excel, Procurement, Team Management, Leadership, Housekeeping, Customer Service, Sanitation, Cashiering, Scheduling, Administrative Support, Team Player, Quality Control
Skills:
Microsoft Office, Microsoft Excel, Team Management, Sanitation, Cashiering, Team Leadership, Scheduling, Timekeeping, Job Planning, Quality Control
