Operation Manager

AgileAsia aims to help these organizations develop core skills to implement transformation practices. We have been delivering workshop courses that will guide the organizations in their journey. Our courses cover content that meets the requirements of leaders and practitioners to manage the transformation. These courses are practitioner-based, meaning they cover knowledge and experiences garnered from our community of IT leaders, in addition to academic content. AgileAsia has been regularly engaging this community to ensure we have the latest needs of the leaders of organizations.

The Course Operations Manager is responsible for all the Government Funded courses operations to ensure that all policies and procedures fully comply with Government regulations. This position requires someone who is extremely well organized and analytical, able to manage emergencies, and has excellent interpersonal and communication skills.

Responsibilities

• Responsible and accountable for the overall quality of services related to Course Registration and Trainers management, subsidy claims management
• Maintain and enhance relationships with all stakeholders, including Government funding bodies.
• Develop operations procedures and ensure compliance with all stakeholder requirements.
• Create content and manage marketing promotions and advertisements to develop products and brand awareness.

Requirement

• At least five years of experience in managing government-funded courses or working in a Training Provider environment
• Good knowledge of the Government-funded courses claiming system
• Excellent communication and interpersonal skills to build a strong rapport with all stakeholders
• Well-rounded team player to build efficiency and foster a strong team environment
• Possess strong work ethics and keep the information confidential