Operation Executive

Responsibilities

. Shipping documentation (import/ export/ LC/ documentation/ Bill of Lading / FTA Agreement)

. Provide customer support for shipments and advise various country customary rules and regulations provide after-sales support and following up with client till the whole transaction is completed.

. Advise clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.

. Ensure smooth and efficient shipment movement

. Book the consignment (freight / transporters / forwarders) in accordance with costs and price strategy of the company

. Handling customer enquires or complaints

. Recommend shipping solutions to minimize cost & optimize profit

. Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis

. Liaise and maintain good relations with agents and shipping companies.

. Conduct Market & Cost analysis on Shipping Line Rates

. Overseas Agency Maintenance and Development

. Develop and grow new accounts by identifying prospects, performing thorough research and analysis on sales options

. Maintenance good relationship with existing customers

. Participate, develop, and implement strategic initiatives by working closely with the management

Requirements:

. Preferably Junior to Executive specializing in Sales - Corporate, Logistics/Supply Chain or equivalent

. Minimum 1 year of working experience in the related field

. Minimum GCE O Level