FOH Events Operation (Executive/Senior Executive) #ESY

. Maintain high standards of client servicing and patron experience.

. Oversee event operations, including planning and casual staff management.

. Prepare cost estimates for potential hirers.

. Plan and customize manpower deployment for events.

. Planning of event logistics allocation, liaising with other departments as needed.

. Prepare event-related documentation and coordinate operational execution.

. Recruit, train, and manage FOH casual staff, including conducting event briefings.

. Develop usher training materials and conduct annual training sessions.

. Coordinate with official caterers to ensure seamless execution of catering set-ups.

. Assist in developing and managing outsourcing contracts.

. Serve as the liaison for ticketing matters with appointed ticketing agents.

. Support ticket sales inquiries and refund requests.

. Generate daily ticket sales reports and other finance-related reports for events.

. Assist in managing and updating the website and social media platforms.

. Monitor and manage the departmental budget.

. Handle procurement of departmental items.

. Address feedback from patrons and hirers professionally.

. Assist in managing guided tour bookings and conducting tours.

. Contribute to the development of departmental policies and procedures.

. Work on ad-hoc projects and tasks as assigned by the department head.

Interested candidates, please email your resume to [Confidential Information]

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted