Operation Executive

1. Quality Checks

- Conduct regular spot checks on work completed by operational staff.

- Verify accuracy, completeness, and compliance with internal procedures and standards.

- Identify errors, inconsistencies, or missing information and ensure they are corrected.

2. Compliance & Process Adherence

- Ensure staff follow established SOPs, confidentiality requirements, and workflow guidelines.

- Observe and report any deviations from required processes.

4. Reporting

- Maintain simple QA records, including findings, trends, and follow-up actions.

- Provide periodic summaries to management on quality issues and improvement areas.

5. Continuous Improvement

- Suggest updates to procedures, checklists, or training to reduce errors and enhance efficiency.