Manage and attend to all feedback and service requests in a timely manner.
Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level
Assist Operation Manager in preparation of Operations annual budget, manage and administer all maintenance contracts and supervise expense for the operational needs of the mall
Conduct regular inspections of all common areas, public walkways, building surrounding facade and following up on outstanding works.
Co-ordinate Tenancy fitting-out works and manage term contractors work.
Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations
Liaison with government authorities/ statutory boards and other divisions on matters relating to management and maintenance of the mall/building.
Ensure all facilities are maintained and managed in full compliance with all statutory requirements.
Preparation of all necessary maintenance reports, incident report accurately and on time.
Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc)
Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.
