About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
The incumbent will facilitate the processing of payments and postings from internal stakeholders on a daily basis within the specified SLA, in addition to managing queries from internally. This incumbent will be working closely with Team Manager to ensure all deliverables are met for the team.
Responsibilities
- Process Fund Transfer, SmartPay, Cashplus, Balance Transfer, Refunds requests
- Ensure accuracy of financial entries posted
- Track daily productivity on trackers
- Handle emails from internal stakeholders
- Close service requests assigned in a timely mannger
- Assist in the reconciliation of ledgers used for Card Operations
- Ensure all documents are filed and archived in accordance with bank and regulatory policy
- Adhere to risk and compliance standards of the bank
- Be a team player and demonstrates personal excellence in going beyond
- Perform any other administrative tasks as required by the management
Requirements
- Diploma-holder
- Preferably 1 - 2 years of relevant banking experience
- Independent and able to multi-task and cope with change and in a fast-paced environment
- Possess strong analytical and problem-solving skills, able to think objectively and &aposthink outside the box&apos when analyzing issues
- Meticulous with an eye for details and quality mindset
- Strong cross-functional collaboration and communications skills, driving outcomes through influence and negotiations
- Proficient in the use of Microsoft Office, specifically Microsoft Excel, Word & PowerPoint
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate&aposs age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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