SUNRATE is a global payment and treasury management platform for businesses worldwide. Since its inception in 2016, SUNRATE has been recognised as a leading solution provider and has enabled companies to operate and scale both locally and globally in 190+ countries and regions with its cutting-edge proprietary platform, extensive global network, and robust APIs.
With its global business headquarters in Singapore and offices in Hong Kong, Jakarta, London, and Shanghai, SUNRATE partners with the top global financial institutions, such as Citibank, Standard Chartered, Barclays, J.P. Morgan and is the principal member of both Mastercard and Visa.
As we continue to expand globally, we are looking for a dedicated and detail oriented Human Resources and Operations professional to join our team. This role plays a critical part in ensuring smooth internal operations, strong employee support, and an efficient office environment across our international offices.
What you'll be spending your time on:
Finance Administration
- Track and monitor company and departmental expenses, including office rental payments and utilities bills.
- Prepare and raise payment requests and coordinate closely with the Finance Team to ensure timely processing.
- Monitor payment cycles and ensure all settlements are completed accurately and on time.
Human Resources Administration
- Coordinate employee onboarding and offboarding processes, including preparation and retrieval of information technology equipment.
- Manage the issuance and return of access passes and door access credentials.
- Arrange flights and accommodations for new joiners prior to onboarding when system access is unavailable.
- Track and maintain inventory of office issued information technology assets and support periodic asset audits.
- Manage the company human resources portal and oversee human resources related content on LinkedIn, excluding talent acquisition activities.
- Support the dissemination and maintenance of human resources policies and employee related materials.
- Conduct research and participate in relevant human resources awards and recognition initiatives.
- Support employer branding and employee engagement initiatives, including birthday celebrations, work anniversary gifts, onboarding kits, team building activities, and company wide events.
- Maintain an updated list of public holidays across all international offices.
- Source, coordinate, and manage human resources related vendors.
- Manage internal communications and staff announcements.
Corporate and Office Administration
- Manage office lease agreements, renewals, and landlord communications.
- Track rental billing cycles and coordinate office related payments.
- Coordinate servicing and maintenance of office utilities, safety equipment, and facilities.
- Oversee ordering and tracking of office supplies, consumables, and equipment.
- Manage physical and digital name cards.
- Serve as the main point of contact for corporate vendors.
- Handle general staff enquiries and attend to walk in visitors at the office reception.
- Organise and coordinate management meetings and corporate events, including end to end logistics and vendor coordination.
For this role you also have:
- Bachelor's degree or above in Human Resources, Business Administration, or a related field.
- Minimum of 1 to 4 years of experience in human resources operations, office administration, or a similar role.
- Strong organisational and coordination skills with high attention to detail.
- Excellent communication and interpersonal skills, with the ability to work across departments and cultures.
- Ability to manage multiple priorities in a fast paced environment.
- Proactive, responsible, and service oriented mindset with a strong sense of ownership.
Not a must, but a great advantage:
- Experience supporting regional or international teams.
- Exposure to finance administration, vendor management, or corporate operations.
