Job Description

Job Summary

You will manage front desk operations and visitor interactions while supporting office administration and HR tasks to ensure smooth daily business functions.

Responsibilities

Front Desk & Visitor Management:

Greet visitors warmly and ensure completion of the entry logbook to maintain security and visitor records.
Answer inbound calls promptly and route them accurately to the respective credit recovery officers.
Update customer records as needed to maintain accurate information.
Manage incoming and outgoing client emails to ensure timely communication.
Book conference rooms and coordinate client meetings efficiently.

Office Administration & Support:

Monitor and replenish pantry and stationery supplies regularly.
Plan, organize, and execute corporate events to support company activities.
Liaise with building management to resolve facility-related issues promptly.
Track and monitor employee daily attendance and tardiness.
Assist HR Executive with ad-hoc administrative tasks to support HR operations.

Required competencies and certifications

Basic proficiency in MS Office applications (Excel, Word, Outlook) to perform administrative duties effectively

Preferred competencies and qualifications

Strong organizational skills to multitask front desk and administrative responsibilities simultaneously
Excellent verbal and written communication skills for handling phone calls and client emails
Adaptability to learn quickly and adjust to changing priorities
Cheerful, friendly, and professional demeanor to create a welcoming environment

Other Information

Benefits

Government-mandated leaves including Maternity, Paternity, Childcare, Extended Childcare, Outpatient Sick, and Hospitalization Leave
Annual leave capped at 20 days
Compassionate leave capped at 3 days
Marriage leave of 3 days
Birthday leave of 1 day
Examination leave of 1 day
National Service leave
Off-in-lieu credit if public holiday falls on a Saturday
Insurance coverage including Group Hospitalization & Surgery, Group Term Life & Group Personal Accident
Staff referral program with $500 fee per successful referral (subject to company terms)
Salary increments after confirmation based on individual performance
Opportunities for career growth
5-day work week
Nearest MRT: MacPherson Exit B